Effective Date: April 25th, 2025
Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy controls and your rights in connection with our websites and the related mobile applications and services (collectively, the “Services”). Please also read our Terms of Service which sets out the terms governing the Services.
Runnable Products is headquartered in Santa Cruz, California, USA and our Services are provided to you by Running Products, LLC.
This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to our subsidiaries (which have their own privacy policies) or third party products or services, including other companies you might interact with on or through the Services.
Questions or comments about this Privacy Policy may be submitted by email via info@runnableproducst.com
Runnable Products collects information about you, including information that directly or indirectly identifies you. We receive information in a few different ways congruent with your use of the Services. There are also several opportunities for you to share information about yourself with Runnable Products. For example:
We collect basic account information such as your name, email address, date of birth, gender, weight, username and password that helps secure and provide you with access to our Services.
Profile, activity and use information is collected about you when you choose to upload a picture, add your equipment usage, or otherwise use the Services.
We use your contact information so we can contact you when needed. For example, to respond to your support requests.
We collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using the Services. But in order to use our core features it is necessary for you to permit us to track your device location while you use the Services. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.
We gather information from the content you share with our Services, such as when providing feedback on Runnable Products recommendations.
Runnable Products collects information from devices and apps you connect to from Runnable Products or any of our applications.
Runnable Products allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Meta, Google, or Apple (collectively, “Third-Party Accounts”). If you access the Services with Third-Party Accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the Third-Party Account providers and is provided to Runnable Products under their privacy policies. You can generally control the information that we receive from these sources using the privacy controls in your Third-Party Account.
We collect information from your browser, computer, or mobile device, which provides us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information.
The Services use log files. The information stored in those files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, track user movement in the aggregate, and gather broad demographic information (e.g., country residence) for aggregate use. IP addresses may be linked to session IDs, user IDs and device identifiers.
We may collect information directly from you or through our service providers, such as when we collect your feedback through surveys.
Runnable Products uses the information we collect and receive as described below.
We use the information we collect and receive to provide the Services, including providing you with the ability to:
Subject to your privacy controls, your information, including parts of your profile, username, photos/videos, the devices you use will be shared with Runnable Products.
We use the information we collect and receive to customize your experience. For example, we may suggest clothing recommendations based on feedback you have provided.
We use the information we collect and receive to serve you with relevant promotions, subject to your notification and email preferences.
We use the information we collect and receive to protect users, enforce our Terms of Service.
We use the information we collect and receive to provide support in response to your requests and comments.
We also use the information we collect and receive to conduct research, and to analyze, develop, troubleshoot, and improve the Services. To do this, Runnable Products may use third-party analytics providers to gain insights into how our Services are used, using aggregated data, and to help us improve the Services.
We may also use the information we collect and receive to market and promote the Services, activities and events on Runnable Products, and other commercial products or services, including using email and push notifications, in accordance with your preferences. We may also contact you for partnership opportunities, when investigating alleged violations of our terms, or to send proactive customer support messages.
We do not sell your personal information for monetary value. We may share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below. In addition, we may sell or share aggregated data about our users, as described in more detail in the “Aggregate Information” section below.
We may share your information with third parties who provide services to Runnable Products such as supporting, improving, promoting and securing the Services. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf, to promote Runnable Products or display information that may be relevant to your interests on the Services or other websites or services.
We may use the information we collect and receive about you to provide you with targeted advertising if you accept non-essential cookies using our cookie banner. You may opt-out of targeted advertising by mailing info@runnableproducts.com
We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with Runnable Products to offer an integrated feature. You can choose to share your profile data and activity data (including private activities) with these third parties. Information collected by these third parties is subject to their terms and policies and may not provide you with the same privacy controls that are available on Runnable Products. Runnable Products is not responsible for the terms or policies of third parties.
Runnable Products may deidentify and aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples include information about usage, demographics, and preferences. Runnable Products may use, sell, license, and share this aggregated information with third parties for research, business or other purposes such as to provide detailed recommendations or to help our partners understand more about users, including the people who use their products and services.
If Runnable Products becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to: (1) prevent any person from death or serious bodily injury; (2) to address issues of national security or other issues of public importance; (3) to prevent or detect violations of our Terms of Service or fraud or abuse of Runnable Products or its users (4) or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
Runnable Products offers various ways to manage the notifications you receive. You can choose to stop receiving certain email notifications by indicating your preferences. You may also unsubscribe from these emails by following the instructions contained at the bottom of these messages.
Any administrative or service-related emails (for example, to confirm your email, to deliver a training plan you requested, or provide a significant update to our policies, etc.) may not offer an option to unsubscribe as they are necessary to provide the Services you requested. You are responsible for providing us with a valid email address and keeping it updated to ensure you get these email notifications.
You may correct, amend or update profile or account information at any time by adjusting that information in your account settings.
You can delete your account or download your data using our self-service tools.
After you make an account deletion request, we permanently and irreversibly delete your personal information from our systems, including backups. Once deleted, your data, including your account cannot be reinstated. Following the deletion of your account, it may take up to 45 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.
Our services are not intended for, nor directed to, children under 13 years of age. We use technical measures to prevent children under 13 years of age from creating an account and therefore do not knowingly collect personal information from anybody under 13 years of age. If you are under 13 years of age, do not use the Services.
Runnable Products implements technical, physical, and organizational measures and controls to safeguard and protect the transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity.
Please be aware that despite our efforts, we cannot guarantee absolute security of your account or information. In addition, you can take steps to protect your account and information such as creating a unique password for Runnable Products that is not easily guessed and that you don't use anywhere else, not sharing your password with others, and promptly reporting suspicious activity or unauthorized account access.
We provide the same suite of privacy controls to all of our users worldwide. Particular rights may be available to you if you reside in certain locations, such as the EEA, Brazil or certain U.S. states such as California.
If you reside in the EEA, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. Runnable Products 's lead supervisory authority in the EEA is the Data Protection Commission of Ireland.
Runnable Products relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:
The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in the United States, as it is necessary to provide the Services and perform the Terms of Service.
We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted or becomes inactive. In making these determinations, we consider the amount, nature, and sensitivity of the personal information, the purposes for which the information is processed, whether we can achieve those purposes through other means, and applicable legal requirements.
Information connected to you that is no longer necessary and relevant to provide our Services to you may be de-identified or aggregated with other non-personal data to provide insights that are commercially valuable to Runnable Products, such as statistics of the use of the Services.
Runnable Products reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If Runnable Products makes changes to this Privacy Policy, the updated Privacy Policy will be posted in a timely manner. If we make changes we deem to be material, we will provide a prominent notice. If you object to any changes to this Privacy Policy, you should stop using the Services and delete your account.
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